Group of people having a meeting in a modern office with laptops on the table.

We’re on a mission to become the go-to resource for all client services professionals

We know that Client Services is the glue that holds agencies together but it can also be one of the most demanding, high pressured and often isolating roles. That’s why we created CSC - a space to connect, share experience, learn and support each other in navigating the challenges and opportunities of client leadership.

Our Values

  • Illustration of a stylized compass with a blue needle and orange rim, set against a blue geometric background.

    Curious

    Always exploring

  • Illustration of a handshake between two people wearing blue sleeves.

    Client-first

    Sharing insights that elevate client relationships

  • Illustration of an open door with a blue frame and red door casting a red shadow.

    Open

    Creating a safe space for candid conversations

  • Illustration of a hand in a blue sleeve holding two colored squares

    Supportive

    Helping each other navigate challenges and successes

  • Red upward arrow on a blue geometric shape background.

    Driven

    Committing to growth – individually and collectively

Who we are

Founders

Smiling woman with long hair wearing a blue denim shirt against a plain background.

Sophie O’Brien

Client Services Director, Toucan

Woman in a colorful dress sitting in a cafe

Jo Rogers

Client Success Consultant, Client Success Matters

A woman smiling in front of a vertical striped background, wearing a white blouse with a ruffled collar and gold hoop earrings.

Ambassadors

Smiling woman in a black and white portrait, wearing a black shirt and necklace.

Eilidh Barnett

Founder, Cowslip Comms

Smiling woman with dark hair against colorful geometric background.

Roisin Kearney

Client Services Director, Stratton Craig

Woman sitting on a train or bus seat, smiling, with light brown hair and wearing a black shirt.

Jessica Benfield

Marketing Consultant

Smiling person with a mustache and short hair, wearing a black shirt, against a light background.

Jessica Williams

MD, Bright Blue Day

Russ Davies

Senior Client Services Professional