Lead with clarity, confidence and impact

As a Client Services Director, you’re steering both client relationships and agency growth. Our membership is built to support you with the strategic tools, peer insights and expert guidance you need to lead from the front and empower your team to do the same.

What You’ll Receive

Curated Industry Insights

Stay ahead of client service trends with exclusive access to insights and resources curated specifically for CSDs.

  • Updates on industry developments

  • Early access to research on client needs

  • Analysis of best practices from top-performing account teams

  • Relevant podcasts and thought leadership

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Dedicated Peer Community

Connect with fellow Client Service Directors in our exclusive Slack community for real-time support and networking.

  • Share challenges and solutions with peers who understand your role

  • Receive real-time advice for pressing client situations

  • Expand your professional network across agencies and industries

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Role-Specific Events

Participate in exclusive events designed to enhance your professional development.

  • Expert-led workshops on specialised topics

  • Curated events across industry bodies

  • Summer and Winter parties

  • Client Services Conference

  • Advisory Board half-day events

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Why Join Our Client Services Community?

Strengthen Your Strategic Leadership

Sharpen the skills that define high-performing CSDs and lead with greater clarity, influence and direction.

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Drive Client Growth and Retention

Learn proven strategies to deepen client partnerships, increase lifetime value, and proactively reduce churn.

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Accelerate Commercial Impact

Confidently identify and unlock growth opportunities across your client portfolio to hit — and exceed — revenue targets.

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Empower Your Team to Thrive

Lead by example and support your team to grow into confident, strategic client partners.

Create Space to Lead (Not Just React)

Gain structure, peer insight and practical tools to reduce firefighting and free up time for high-value thinking.

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Join Today

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For Directors & Heads of Client Services

Membership

£10 /month or £99 /year