Coffee Club - Performance, Processes, Promotions

In our latest Coffee Catch Up, agency leaders gathered to unpack the complexities around promotions, performance management, and motivation. From the pros and cons of fixed promotion cycles to the power of peer recognition and the pitfalls of poorly structured PDPs, the discussion revealed both common challenges and creative approaches. Whether it’s rethinking title structures or designing fairer performance criteria, the session was a reminder that every agency is navigating similar issues and that sharing solutions can spark real progress.