Communication Self-Audit

Identify your communication blind spots and develop the skills that turn good Account Directors into exceptional client partners.

When to Use:

Use this audit to honestly assess your communication strengths and identify areas for improvement in client relationships. Perfect for annual reviews, after challenging client interactions, or when you want to elevate your account management skills and build stronger partnerships.

How to Use:

Rate yourself on a scale of 1-5 (1 = Never, 5 = Always) across key communication skills like active listening, adapting to client styles, managing objections, and staying curious. Focus on improving your lowest-scoring areas first.

Revisit this audit quarterly to track your progress.

Download your audit HERE.